Terms of service

Terms of Service

By visiting our site or purchasing from The Gift House (shopthegifthouse.com), you agree to the following terms. Please read them carefully.

1. Allergens & food items

Many of our gift boxes include food and beverage products made by third-party producers. These items may contain or come into contact with common allergens, including tree nuts, peanuts, milk, eggs, wheat, soy, fish, shellfish, and sesame. Our gifts are packed in a facility that handles these allergens, and we cannot guarantee that any item is allergen-free.

Customers and recipients are responsible for reading each product’s label and ingredient list before use. If you are sending a gift to someone with food allergies or dietary restrictions, please contact us before ordering. The Gift House is not responsible for allergic reactions or adverse effects from consuming products in our boxes. Please enjoy food items by the best-by date printed on each product.

2. Product contents & substitutions

Product photos are for illustration and may differ slightly from the items you receive. Because our boxes are curated from small-batch and seasonal products, we reserve the right to substitute any item with one of equal or greater value if it becomes unavailable. Packaging, colors, and presentation may vary.

3. Pricing & availability

Prices and availability are subject to change without notice. We reserve the right to refuse or cancel any order, including orders with pricing errors, and to limit quantities.

4. Gift orders

When sending a gift, you are responsible for providing an accurate recipient name and address. Gift messages are printed as written. We are not responsible for gifts delivered to an incorrect address, refused by the recipient, or not retrieved.

5. Shipping, returns & refunds

Please see our Shipping Policy and Return & Refund Policy, which are part of these terms.

6. Intellectual property

All content on this site, including our name, logo, photos, and text, belongs to The Gift House and may not be used without permission.

7. Limitation of liability

Our products and site are provided “as is.” To the fullest extent permitted by law, The Gift House is not liable for any indirect, incidental, or consequential damages arising from the use of our products or site. Our total liability for any claim will not exceed the amount you paid for the order in question.